COVID-19 Pandemic Update

Our amazing Scripps Ranch team is still here for you, we remain OPEN during the week (but are closed on Saturday).

Please find below our important update and temporary decision to adjust our operations to adhere to the recommended guidelines, protect our staff, and still care for your pets in need.

SRVH phone lines will still be answered by our staff, so please do not hesitate to reach out for needed assistance.

We have moved to curbside/drop-off appointments and procedures effective immediately. Our process will be as follows:

• Please call us when you are in the parking lot of the hospital for your pet’s scheduled appointment.
• A staff member will come out and escort your pet inside with our own leash. We cannot take in leashes/collars/harnesses, blankets, towels, toys, etc. Cat carriers should contain only your cat.
• The doctor will communicate with you by phone for additional history, diagnostic and treatment recommendations.
• Except for end-of-life care, clients will not have access to our facilities but may stay on-site in their cars.
• Scheduled drop-off pet visits can be made for exams, blood work or other testing. The same intake and discharge procedures detailed above will occur.
• Drive up to pick up medications and food: We can bring medications and food to your car.
• In order to minimize direct contact time, we can process payments over the phone and are minimizing cash and check transactions when possible.

Thank you for your continued support and patience as we work to prevent the spread of COVID-19.